Case study of national insurance company and full analysis of the problems faced by the company

Executive SummaryThe of import(prenominal) purpose of this report is to dissect the condition and fine-tune ienvironment of National Insurance and Investment (NII) a attach to whose main business in selling and servicing insurance packages for ii individual and corporate clients. So it is basically is call centre, which declaration to the clients of its customers on their behalf. So the purpose of this report is to understand the dissimilarssues in National Investment & insurance ships company (NII), which is show up various problems like higher employee turnover, dismay customer contentment, lower levels of motivation among employees etc. in the suggested causa study. function of various other research papers and journal articles has similarly been taken to underpin the possible reasons of the problems of NII and other similar companies in the identical industry and how such problems can affect the overall outgrowth and current working environment of the industry and company in particular. The first section of the report consists of introduction of the company and few journal article references which deal with the problems as underlined in the bailiwick study. The second section of analysis of the company deals with the issues determine from the NII case study which are like High course of employee turnover, drop of facts of life, Lower level of motivation & satisfaction and misfortunate communication among AO?s. Key points from literature have been added to analyse the problems more than precisely. The last section of the report deals with recommendations, which can sustain NII to repair its working. Some of the major recommendations are need to arrive a better staff mix, advised to provide proper(a) training to the employees, which will help to improve the employee morale for relations with the problems and purge make them more clear about their role, NII should besides work in the field of improving the... If you wan! t to make up a full essay, order it on our website: BestEssayCheap.com

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